Simulated workplaceCAQA Nova Digital Systems is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ICTCAQA NovaSimulated workplace
Simulated workplace
Assessment

Assessment scenarios

Eight role-based tasks set in the business. Each one tells you who you are, what has happened, what to produce and which documents and systems to use.

3 Entry3 Intermediate2 Advanced
  1. Sign in as the role
    Use the Sign in button in the header and pick the person the scenario names.
  2. Read the brief and open the inbox
    The work request in your inbox links to the scenario and to the documents you need.
  3. Do the tasks in the systems
    Tick each task as you go. Your records and notes stay in this browser.
  4. Print the evidence summary
    Hand it to your assessor with the deliverables listed in the scenario.
Entry2 to 3 hoursService Desk and End User Support

Log, prioritise and resolve first level tickets

You are a trainee service desk analyst.

8 tasks · 4 units

Open scenario
Entry2 to 3 hoursNetwork and Infrastructure

Audit and update the asset register at a manufacturing client

You are a junior field technician.

7 tasks · 4 units

Open scenario
Entry2 to 3 hoursSoftware and Web Development

Create a quick reference guide and intranet page for a client application

You are a junior developer and documentation assistant.

7 tasks · 4 units

Open scenario
Intermediate3 to 4 hoursNetwork and Infrastructure

Configure and document a small branch office network

You are a network technician.

8 tasks · 4 units

Open scenario
Intermediate3 to 4 hoursCyber Security Operations

Triage and contain two live security incidents

You are a security analyst.

8 tasks · 4 units

Open scenario
Intermediate3 to 4 hoursBusiness Services

Plan staff onboarding and complete a workstation and field kit safety review

You are the business services coordinator.

8 tasks · 4 units

Open scenario
Advanced4 to 6 hoursProjects and Client Solutions

Plan a client file server to cloud migration project

You are the project coordinator.

9 tasks · 5 units

Open scenario
Advanced4 to 5 hoursService Desk and End User Support

Draft a service level agreement and complete a problem review for a client renewal

You are the service delivery coordinator.

8 tasks · 4 units

Open scenario