Simulated workplaceCAQA Nova Digital Systems is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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Simulated workplace
Scenario · Network and Infrastructure

Audit and update the asset register at a manufacturing client

You are a junior field technician.

Entry2 to 3 hours7 tasks
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The situation

What has happened

Tarrant Precision Manufacturing is about to have its factory network segmented so that machine controllers are separated from the office. Monitoring has found at least one controller on the network that is not in the IT Asset Register, and Callum O'Shea will not approve the change until every networked device is known. You will visit the site with Jordan Blake to audit every device in the factory office and on the floor, record make, model, location and warranty, note anything unsupported or out of place, and update the register. The factory floor has forklifts, moving machinery and a site induction that must be completed first.

Your brief. Complete a physical audit of the client's networked devices safely, reconcile it against the IT Asset Register, update the register with accurate records, and report devices that are unknown, unsupported or out of warranty to the infrastructure manager.
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Tasks

Deliverables

  • Completed audit sheet
  • Updated IT Asset Register entries
  • Exceptions list with recommended actions
  • Audit summary to the infrastructure manager

Documents to use

Systems to use

IT Asset Register

The register of client and Nova hardware including laptops, servers, network devices and spares with owner, location, warranty and status.

Security and Safety Incident Register

The register of cyber security incidents and workplace safety events with severity, containment, notification and review status.

Service Desk Tickets

The ticket queue for incidents and service requests from every managed client with priority, owner and status.

For trainers and assessors

Units of competency

Current on training.gov.au for the Information and Communications Technology as at 10 September 2026.

ICTSAS210Update and maintain hardware, software and documentation inventories
ICTSAS216Maintain ICT equipment and replace consumables
ICTICT213Use computer operating systems and hardware
ICTSAS213Maintain the integrity of ICT systems

Qualifications

ICT20120Certificate II in Applied Digital Technologies
ICT30120Certificate III in Information Technology
Assessor notes

What to look for

Evidence guide

Evidence must show a physical reconciliation, not a copy of existing records, with additions, corrections and retirements clearly identified. Look for correct safety preparation and induction, consistent asset tagging, and a clear exceptions list. The link between the unknown controller and the open security incident shows the student understands why the audit matters.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.