Simulated workplaceCAQA Nova Digital Systems is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ICTCAQA NovaSimulated workplace
Simulated workplace
Department

Business Services

Business Services runs finance, people and culture, work health and safety, compliance and the information security management system. The team onboards staff, manages inductions and training records, runs internal audits and keeps the controlled document library and asset register accurate.

Business Services Manager6 staff
Home/Departments/Business Services
Responsibilities

What the team is accountable for

  • Onboard and offboard staff and manage training records
  • Run the work health and safety program
  • Maintain the information security management system and audits
  • Manage finance, invoicing and supplier contracts
  • Control the document library and internal asset register
Performance measures

How we know it is working

90%
Internal audit actions closed on time
100%
Staff induction within first week
0 in 24 months
Lost time injuries
People

Who works here

OS

Oliver Standish

Business Services Manager

Oliver looks after finance, people, safety and compliance, including internal audits of the security management system, over the past eight years.